Privacy Policy
This policy explains how Ipg Photonics handles information submitted through this website. The site is intended for business visitors who are evaluating tooling, equipment, machinery, laser process support, additive manufacturing routes, or related engineering services. Information may include contact details, company details, RFQ notes, project timing, material requirements, and other data you choose to provide.
Information collected
We may collect information entered in forms, sent by email, or generated by ordinary website operation. RFQ submissions can include name, email, phone number, company, country, program type, project description, and any files or technical notes shared outside the form. Website operation may also create server logs such as browser type, device information, referring page, time of visit, and pages viewed. This information is used to operate the website, respond to inquiries, and support engineering review.
How information is used
Contact and project information is used to evaluate the request, ask clarifying questions, prepare route assumptions, organize quote scope, and communicate about related services. Technical details may be reviewed by engineering, quality, sourcing, or operations personnel who need the information to respond. We do not treat website submission as a substitute for a signed NDA, export-control agreement, quality agreement, or purchase order. If your project requires special confidentiality or regulatory handling, tell the RFQ desk before sending restricted files.
Retention and sharing
Information may be retained for business records, follow-up, quality review, or quote history. It may be shared with service providers who support website operation, communication, or project review, subject to appropriate business controls. We do not sell RFQ contact information as a consumer marketing list. You may request that the team update or remove contact information where practical, subject to legal, contractual, security, and recordkeeping obligations.